CMS & Website Customizations
With a large team of content editors making regular updates to the website, one of TDIC’s most significant challenges had been maintaining consistency across pages and its branding guidelines. To overcome this challenge, we leveraged the open-source 2sxc structured content module throughout the site to eliminate the ability of editors to make design decisions. As a result, the TDIC team can combine pre-defined structured content blocks to quickly build new pages aligning with the organization’s branding and maintain a sense of consistency. Structured content also allows content editors of all skill levels to easily update site content without the risk of breaking the underlying source code.
TDIC wanted to make its library of dentistry resources available strictly to existing policyholders. We accomplished this using a combination of the EasyDNNnews module’s paid content feature, which limits access to registered users, and integration with Azure Active Directory Single Sign-on (SSO) to verify a user’s policy status. As a result, TDIC can showcase its extensive collection of resources to potential customers while allowing only policyholders full access.
With multiple coverage options and customers across 15 states, TDIC had struggled to get inquiries from the website in front of the right insurance expert. The 10 Pound Gorilla team solved this with an advanced email routing module for TDIC’s quote forms, support requests, and other website inquiries. The system determines the correct recipient from a list of 30+ based on the user’s state and coverage type. The outcome is a streamlined, user-friendly process that maintains TDIC’s commitment to customer service.